APEX NOVA WAY LLC
PRIVACY POLICY
Effective Date: March 4, 2025
APEX NOVA WAY LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers, website visitors, business partners, carriers, vendors, and service providers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, communicate with us, or otherwise interact with our business. Privacy policies generally disclose what information is collected, how it is used, shared, protected, and what rights users may have regarding their information.
Information We Collect
Personal Information
• Name
• Company name
• Email address
• Telephone number
• Mailing address
• Billing information
• Government-issued identification when required for shipping compliance
• Customs, import, export, and shipping documentation
Business Information
• Shipment details
• Booking information
• Cargo descriptions
• Vehicle information
• Container and tracking information
• Carrier and consignee information
Website Information
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies
How We Use Your Information
• Provide freight forwarding, NVOCC, logistics, and transportation services
• Process bookings and shipments
• Communicate regarding shipments and customer service requests
• Prepare shipping and customs documentation
• Verify customer identity
• Process payments and invoices
• Improve our services and website
• Comply with legal and regulatory requirements
• Protect against fraud, unauthorized transactions, and security risks
Information Sharing
• Ocean carriers
• Motor carriers
• Warehouses and terminals
• Customs brokers
• Government agencies
• Service providers and contractors
• Financial institutions for payment processing
• Legal and regulatory authorities when required by law
We do not sell personal information to third parties.
Cookies and Website Tracking
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyze website traffic
• Maintain security
• Enhance user experience
Users may disable cookies through their browser settings; however, certain website functions may not operate properly. Freight and logistics companies commonly use cookies and related technologies for website functionality and analytics.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain personal and business information for as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Information may be retained longer when required by applicable law.
Your Rights
Depending on applicable law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of marketing communications
• Request information regarding data processing practices
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
APEX NOVA WAY LLC
Email: admin@apexnovaway.com
For questions regarding this Privacy Policy or our data practices, please contact us at the email address above.
Acknowledgment
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.